Reviews

What our clients say about Hamilton Physical Therapy

100.0%WOULD REFER FRIENDS AND FAMILY TO US

5stars  Featured review

Carolyn, cured my carpal tunnel syndrome and set me on the path of exercising regularly to keep the body balanced, strong and healthy.

Originally, I saw the leading specialist of Carpal Tunnel injuries in Contra Costa County. After doing a scan of both my arms and wrists they found carpal tunnel and before I knew it they were giving me a shot of cortisone, telling me gruffly this was my only option.

At the time, I was 26 years old and I kept thinking this is crazy, is there no cure for this? The only option for someone who is young and healthy was to get cortisone shots the rest of my life? Unless, I get the Carpal tunnel surgery which doesn’t always work and permanently cuts the main tendon in your wrist?

The answer was nothing short of a miracle, but let me start by telling you what led me to see the specialist to begin with.

Symptoms: I developed carpal tunnel syndrome from bad ergonomics while sitting at the computer. After years of not changing how I used my mouse and keyboard I began to notice difficulties with my wrist. It developed to the point of where I could not even hold a mug of water in one hand as it was too heavy. Also when I walked, my wrists would bend in and look really weird.

So, with these symptoms and being told by a specialist that I would never recover I started to take matters into my own hands. I was given a recommendation for a physical therapist, Carolyn Hamilton, from Hamilton Physical Therapy.

That first meeting was so wonderful. I had so many fears. Carolyn had me walk to see how my body moved, what my posture was like and what was causing the wrist bending and the damage.

She assured me that I wouldn’t have this difficulty for the rest of my life, I just needed to follow her instructions for strengthening my body and taking care of it and if I did that she told me I would recover!

Given my previous diagnosis I thought I was done for and there would be no way to recover, what a HUGE relief to be told that not only would I not have this physical impairment the rest of my life, but I could take charge of my life and my fitness and I could grow strong!

After seeing her twice within a month my symptoms reduced greatly, I remember walking on my usual after work stroll and all of a sudden my body was strong enough to hold a good posture and I started to stand tall, friends who had known me for years asked me if I had grown a couple of inches(maybe I did!). It was like magic, or a miracle!

I continued to work with Carolyn and my symptoms were completely gone in less than a year.

After that I still would see her for a while to get her advice for doing correct exercises that would work out all of my body for balanced work outs. I wanted to keep the muscular balance I gained through seeing her.

Carolyn, was patient and was happy to answer all of my questions. I can’t tell you what a relief it was/is to deal with someone who was/is super patient and incredibly knowledgeable. She showed me that it was good that I got a second opinion!

One last story, a little while ago I was in a car accident. My car was rear-ended by the car behind me, than the car behind it rear-ended it and so I was run into twice. My body was hurting and feeling out of whack and I thought I’d need a while to recover but Carolyn recommended I do my exercises for that day. As I had stopped doing them for a few days. After 20 minutes of doing the exercises she prescribed my body clicked back into place!

Who has ever recovered from a car accident by exercises!? See what I mean?

I am really lucky for all of her help and guidance. Had it not been for Carolyn Hamilton I would still be getting cortisone shots every 4 months and would have two wrists that couldn’t function.

Thank you Carolyn, and thank you and your staff at Hamilton Physical Therapy, for all of your patient, effective and life changing help!

If someone is one the fence about going to physical therapy because of cost be sure to call Carolyn’s office as they accept many forms of insurance other offices do not. My recovery with carpal tunnel was fast but I continued to see her to ask for her advice on strengthening the body for a few years after that. My insurance completely covered the process so I didn’t pay anything!

5stars  Customer since 2016

The best

5stars  Customer since 2016

I’m looking forward to future treatments aligning my back and addressing my ongoing issues. I left my first appointment feeling very hopeful in regaining my balance.

5stars  Customer since 2016

Caroline is a top notch therapist. I have severe back and leg problems and I am as close to pain free after 2 visits as I have been in 20 years.I hardly know how to act. seriously!

5stars  Customer since 2011

Someone you can trust, and can help

solve your problem.

5stars  Customer since 2009

EXCELLENT EXPERIENCE. CAROLYN WAS ABLE TO CORRECTLY ASSESS WHAT AND WHERE MY PROBLEM IS LOCATED. THANK YOU.

5stars  Customer since 2016

Impressed with professionalism and thoroughness during my visit session.

5stars  Customer since 2012

Carolyn Hamilton .has helped me through several issues. She is knowledgeable, caring, and fun to be around. She does hands-on work, which is a rarity in PT these days.

5stars  Verified customer

Very comfortable and engaging, it was great talking during PT

4stars  Verified customer

I’d been to two other physical therapy centers, in the area and in the two visits at each location, no real analysis of my personal situation was rendered and no progress ever made. At Hamilton the time was taken to analyze my issues, they were reviewed with me, and some personal therapy given that when I left I actually felt better. What a concept! It’s great the center is busy with excellent therapists at the helm, but it does take a little time to get acquire appointments. Can’t wait to get back in there!

5stars  Customer since 2010

I always leave feeling so much better!

5stars  Customer since 2015

Before I came to Hamilton I was in bad shape, I had foot pain for 1.5 years and no one and nothing helped until I came to HPT. Since that time I can walk, I have no foot pain, and whenever I have pain in my body I know who to call. I give my friends the phone number to call when they need relief! I am grateful that I have finally found a caring and experienced PT office that can actually help without making your symptoms worse. Not only do they care about your body, they care about you as a person.

5stars  Customer since 2011

Carol Brachna, as well as everyone at Hamilton PT, is an amazing physical therapist. I highly recommend her and Hamilton PT to anyone suffering from body misalignment issues.

5stars  Verified customer

Wonderful people to deal with and the best physical therapists I have encountered in my life. Always help my problems.

5stars  Customer since 2015

I am a Nurse and had the good fortune to be referred to Hamilton Physical Therapy by a physician collegue of mine. My original injury was a broken ankle. However during the time of my Rehabilitation and therapy with Carol she found that there were other issues with my foot unrelated to the fracture that she was able to fix. I had been seen by two different Podiatrists and an Orthopedic Surgeon in for 2 years and still had problems with neuromas on the bottom of my foot; itonically the same foot as the fracture. The Orthotics that they had made for me we’re not fixing the issue: In fact they were completely wrong. With Carol’s careful assessment and intervention skills she was able to order a pair of orthotics that she is helping my foot to finally get better. Not only was she able to bring my ankle back to full function after it was broken she was able to fix an issie that the Podiatrists and Ortho couldn’t even figure out. I would recommend Hamilton Physical Therapy in a heartbeat. For any injury or rehab that you need.

5stars  Customer since 2015

I came in with a shoulder problem and Carolyn assessed it and provided some adjustments that were helpful.

5stars  Customer since 2006

Friendly atmosphere, excellent therapy, a very unique approach to treatment that is effective and lasting.

5stars  Verified customer

Carolyn is incredible.

5stars  Verified customer

I am very pleased that Carolyn identified my problem so quickly.

5stars  Customer since 2015

MY PT HAS GREAT KNOWLEDGE AND I AM TOTALLY CONFIDENT IN HER.

5stars  Customer since 2015

Carol is an amazing human being and a better physical therapist. She is attentive, compassionate and knowledgeable. My whole experience is very healing on many levels.

Margarita Eriksson

5stars  Customer since 2016

I feel confident that my foot and leg are finally going to get better. I can already walk walk with less pain after just one visit.

5stars  Verified customer

Carol Brachna worked with my daughter, 16 yrs old, who has CP, and has issue with back and neck pain. My daughter was very pleased with the results of the PT session. She felt that it was the most helpful thing she has done, after trying multiple different types of therapy, including chiropractic and massage.

5stars  Customer since 2015

I suffered with my issues for over a year and Carolyn is the only one that has helped me. I’d tried so many different docs, specialists but nothing was working. I feel like I’m getting my life back now.

5stars  Customer since 2003

Carolyn Hamilton has been my physical therapist for approximately 10 years. She has brought me through incredibly difficult situations. Her wisdom, knowledge and skill have been exactly what I needed. Her expertise and intuitive nature has brought me through the rough times and I feel like I got my life back. I am so grateful for her healing hands!

5stars  Verified customer

Carolyn is wonderful. She keeps me upright , vertical and doing well.

5stars  Customer since 2012

Outstanding! What would I have done without you.

5stars  Customer since 2014

I received excellent treatment for my recovery from extensive shoulder surgery. I now have full range of motion in my arm. My surgeon is very impressed that I have done so well. I had very little pain or discomfort that other friends complained of during their shoulder rehab.

5stars  Customer since 2013

My therapy was mostly for my neck problems and Carolyn really helped with the massages and stretches so that I have a better range of motion and less discomfort. Also the entire staff is really friendly and they make you feel comfortable during all the visits.

5stars  Customer since 2000

ITS A GIRL!!!!!!!!!!!!!!!!!!

5stars  Customer since 2016

Absolutely wonderful. Carol really listened to me and totally designed exercises around my current abilities.

5stars  Customer since 2009

Great and caring people

5stars  Customer since 2015

The best physical therapy I ever had! They take time to heat your joints and muscles before working on them and my therapist was very knowledgeable about all the inner workings and how to help the healing process. They take their time with you as they allow an hour for the whole tx including the heat.

5stars  Customer since 2013

Carol listened to my questions, evaluated the and came up with a solution. Perfect!

5stars  Customer since 2014

Outstanding! Carolyn is the best! I spread the word to everyone I know.

5stars  Customer since 2016

My experience was amazing. Amy took extra time with me during my first evaluation. She was super knowledgable and providing me with excellent information. I was very impressed !!!!

5stars  Customer since 2013

Exceptional in every way!

5stars  Customer since 2016

Great new diagnosis, I look forward to working with you.

5stars  Verified customer

A friendly experience with good explanation of the r

problem and plan of treatment. I highly recommend

them .

5stars  Customer since 2006

This office is both professional and personal. Carolyn is very experienced and expert in her field as well as being upbeat in her demeanor

5stars  Customer since 2010

My times in therapy are productive, plus the positve attitudes of the receptionists. Can you see my smile?

5stars  Customer since 2012

Carolyn is so knowledgeable. Only person who’s been able to fix me after 15 years of trying. Great bedside manner to go with friendly, helpful staff.

5stars  Customer since 2006

Carolyn has saved the day numerous times. I can’t say enough for the entire office. Kelly and Gail are professional and friendly and always make you feel welcome. If feels like family when you walk in and I mean that in a good way. :-). Carolyn has solved so many issues for me (Back issues, neck issues). I can’t say enough how grateful I am for her knowledge, kindness, smart thinking and laughter! Thank you Hamilton physical therapy! Thank you Carolyn, thank you Gail and thank you Kelly.

5stars  Customer since 2015

Carolyn is fantastic . She has so much knowledge and experience and been so much a life saver in helping with my read(rt. knee replacement and foot issues). In addition she is very caring and has such a friendly positive person.

All the staff is friendly and make you feel at home. I would give Hamilton Physical Therapy the highest recommendation possible.

5stars  Customer since 2015

MY THERAPIST IS VERY KNOWLEDGEABLE IN REGARD TO MY CONDITION. POST CERVICAL STENOSIS OPERATION. I FEEL VERY CONFIDENT IN HER AND FEEL I WILL GET BETTER.

5stars  Customer since 2011

I have been going to Hamilton Physical Therapy on-and-off for about 15 years for various injuries due to wear and tear from working at UPS for 30 years. Carolyn is a miracle worker and has amazing skills with her hands-on physical therapy. She is extremely knowledgeable and takes a personal interest to completely understand your concerns and resolve them. Her guidance is priceless! Carolyn is a great communicator and instructor, and her staff is professional and friendly.

I would never hesitate to recommend Hamilton Physical Therapy to a friend or colleague. They’re the best!!

Tim Michael

5stars  Customer since 2010

Carolyn is a miracle worker, I can’t believe how much better I feel today

5stars  Customer since 2013

I have recommended Hamilton Physical Therapy to several of my friends. I have received excellent care and treatment there. It is a warm caring yet very professional environment every visit.

5stars  Customer since 2011

I always feel so good when Carolyn has worked on me. She helped me stay in good shape while on a month’s trip, which I just returned from. Thanks Carolyn!! You do wonders.

Joan Gardner

5stars  Verified customer

Great

5stars  Customer since 2010

Terrific care! I always leaving feeling so much better than when I arrived.

5stars  Customer since 2009

I have used Carolyn for years and she is the absolute best. I travel an hour just to see her. She can often tell what I’m having trouble with before I even tell her. She has even found issues that my doctors have missed. I highly recommend her and her team

5stars  Customer since 2012

Great as always!

5stars  Verified customer

There are not words sufficient to describe the care and wellness I was able to accomplish due to the commitment and expertise of Carolyn and her staff. I went to Carolyn with head, neck and back injuries from an auto accident. I had been referred to others, I had tried, but it was not until I began my journey with Carolyn did I begin to experience true results. Today, I am functioning better than ever. Her long-term commitment to my reaching all of my goals never wavered. She guided me through my wellness process with humor and honesty. Carolyn is a master at her work.

5stars  Verified customer

I continually bless the day I found Hamilton Physical Therapy. Everyone that has worked with me has been not just knowledgeable and highly skilled, but caring, genuine, and helpful. It’s a rare combination. They don’t just assess you and send you home with exercises, they work with you until you are healed. I’ve had other physical therapists, but HPT is the very best.

5stars  Customer since 2006

Carolyn has treated various issues for me over the years. She immediately diagnoses the problem and provides relief. Gail and Kelly are always helpful answering questions, scheduling appointments and handling insurance. I feel very fortunate to be able to call Hamilton Physical Therapy when I’m in need. Other PT offices just aren’t the same. An added benefit is the positive feel you walk away with.

5stars  Customer since 2015

Had 1st evalulation appt last week and Amy is good in diagonizing my problems. Hoping to get cured soon.

5stars  Customer since 2011

Carol Brachna is my PT. She is amazing. I highly recommend he or any of the other PTs at Hamilton. They are all professional and up to date on their training. I’m convinced that if you can’t find relief somewhere else, try them. They are all special.

5stars  Customer since 2014

Very friendly , helpful, high quality of services.

5stars  Customer since 2013

Caring, Competent, Care!

5stars  Customer since 2010

I am so happy to be a client at this office….the care is incredibly helpful.

5stars  Customer since 2013

Carolyn Hamilton is fantastic. She is improving the quality of my life!. I am so thankful and appreciative for her outstanding skill and expertise.

5stars  Verified customer

Identified the problem. Gave me practical and specific treatment plans. I felt much improved after comprehensive treatment including heat, massage, and ice.

5stars  Customer since 2014

Each patient is treated with great respect and given complete attention for that patient’s condition.

5stars  Customer since 2011

Simply “The Best”!

If you’re in need of PT, it doesn’t get any better. They are life savers and they all truly care.

You’re in great hands from the minute you walk in the door. I consider myself very lucky to have them in my life!

5stars  Verified customer

I am thankful for you all especially for Carol who listens well and checks my condition with her ability and understanding..

5stars  Customer since 2015

I just had my first appointment and it was great. Carolyn was very caring and so knowledgeable about my injury and body. In addition she has such a positive outlook which really made me feel like I would be able to get back to normal.

I can’t wait for my next appointment and i feel so lucky to be able to be treated by her.

5stars  Customer since 2006

Carolyn is very knowledgeable and an excellent therapist. She is also a god friend.

5stars  Customer since 2015

My first time for PT and my experience was a good one! Carolyn evaluated my condition with care and friendliness. She determined the problem was with my shoulders and went to work on me. She explained what she was doing and why. I need more sessions and I am completely comfortable that I am in the right place!!

5stars  Customer since 2012

The staff and therapists are absolutely the nicest, most professional group of people I’ve had the pleasure to work with! Caroline and Amy are masters at using a blend of conventional and osteopathic methods of treatment to get the best results for their clients.

Gayle runs the office with kindness and expertise and deals well with health insurance companies (no easy feat!).

You won’t find a better group anywhere!! I recommended them to my mom and she was so impressed, she drove all the way from Brentwood to receive treatments!

5stars  Customer since 2009

Thanks, Carolyn!

I walked out much better than I walked in!

You are the best!

Bill Slavin

5stars  Customer since 2009

These folks are amazing. The best PT’s I have ever used.

5stars  Customer since 2012

Outstanding!!!!!

5stars  Customer since 2015

Very thorough evaluation. Very knowledgeable and competent

5stars  Customer since 2015

It was a great office visit with a PT that know what she is doing, and an office staff that is helpful.

Thank you for great patient care!!!!

5stars  Customer since 2015

I am extremely pleased with the care I am receiving from a very professional group at Hamilton PT!

From entering the office, everyone was very pleasant and helpful, and when it came time to begin working with a therapist, I was blown away with the detail and care of finding out what is wrong, and beginning a schedule that is working to improve symptoms.

Highly recommend this therapy center!

5stars  Customer since 2015

Amy is amazing! She understands the body and where it isn’t balanced, and she knows how to fix it.

5stars  Customer since 2015

Caroline is a very experienced physical therapist and excellent in her knowledge and treatment.

5stars  Customer since 2011

The BEST place for physical therapy!!!! Iv’e had four surgeries in the past four years and by far, Carol will get you back to better health than you were pre-surgery!

5stars  Customer since 2015

Very compassionate care!

5stars  Customer since 2013

As always it is so comforting to have someone who I know can “put me back together.” Always prompt, thorough, knowledgeable and caring.

5stars  Customer since 2000

I have known Carolyn for seventeen years and have never left a therapy session without learning something new and valuable about my health; she’s a great listener and remembers everything: my habits (good and bad), information from medical doctors and alternative practitioners I deal with, even the shape I was in eight years back. Those are reasons enough for my returning all these years, but another reason why I don’t switch to another therapist, especially one on my insurance provider list: she’s a great person. I can complain and confide, laugh and cry; what keeps me going is her knowledge. What keeps me wanting to keep going is her heart. Carolyn is the reason why I am still standing upright with a good outlook and attitude living with an autoimmune disorder.

5stars  Customer since 2015

First time I ever actually got any benefit from physical therapy, just a great experience.

5stars  Customer since 2007

I can’t speak highly enough of Carolyn and her skill as a physical therapist. My treatment has always felt customized to my specific needs rather than an assembly line of treatments that all patients with my type of injury go through, whether it works for them or not.

5stars  Customer since 2015

Carolyn is excellent! She really listened to what was going on with me, and made sure I was 100% before letting me go. She explained everything she was doing and why to help me understand my injury. Would go back in a heartbeat!

5stars  Customer since 2015

Very good. Thank you.

5stars  Customer since 2012

A top-quality group of exceptionally knowledgable, highly experienced physical therapists. I recommend Hamilton Physical Therapy wholeheartedly.

5stars  Customer since 2006

the most professional comfortable excellent physical therapy practice in the Bay Area

5stars  Customer since 2011

I am able to avoid back surgery and I am walking

Pretty well. Carolyn has been able to get me through severe sciatic pain . I feel very safe in her hands and have learned ways to keep me active.

I have recommended Carolyn to several friends. She is highly skilled .

5stars  Customer since 2011

Carolyn is an excellent physical therapist, who keeps my body in line and is working hard to keep me standing up straight. I have all the faith that she can keep me moving toward full movement and to be pain-free.

5stars  Customer since 2009

Carol is the bomb! All the staff at Hamilton are caring and compassionate. I highly recommend them. If Carol isn’t the right PT for you, I have no doubt that Carolyn or Amy can help you.

5stars  Customer since 2011

You are all the BEST!!!!!!!!!!!!!

5stars  Customer since 2012

Excellent assessment and specific/detailed treatment aimed at giving me control over my pain and physical problems with the goal of independence from Physical Therapy. I have had significant spinal problems for many decades and rely on Hamilton Physical Therapy to keep me healthy and active and as painless as possible.

5stars  Customer since 2015

I was very pleased that Carolyn takes a full body approach. She gets to the core of the problem. I have been to a lot of PTs and no one else has done that. I also liked that she looked at all my shoes and suggested which ones worked the best for me. She was very kind and explained everything in an understandable wa.

5stars  Customer since 2015

Physical therapist Amy spent extra time listening to my multiple concerns and provided excellent, very helpful feedback and recommendations. She is very skilled and professional. I truly appreciated her professionalism and compassion.

5stars  Customer since 2009

Caroline Hamilton is not only the best possible Physical therapist but could also be a fabulous Psychologist who provides not only fabulous physical therapy but also very wise advice that has helped me deal with my life in general in a much more positive way which in turn has had positive impact on my general health.

5stars  Verified customer

Very friendly staff and therapist interested in your personal situation.

5stars  Verified customer

The staff is very professional and knowledgeable and did a good job of listening to me and evaluating my problem. My therapist was great at connecting the dots and then working on several places that contribute to things being out of alignment. It was especially important to me to get exercises that I can do to strengthen muscles and help with getting things back in shape.

5stars  Verified customer

Very professional and friendly.

5stars  Customer since 2010

Best physical therapy! Always friendly, positive atmosphere. Highest quality therapy I have ever experienced. Keep up the outstanding job!

5stars  Verified customer

Carolyn Hamilton provides the best Physical Therapy I have ever received. I recommend her to anyone who has any back issues. She is a “miracle worker”.

5stars  Customer since 2014

Everyone very client oriented, experienced, give effective treatment that works! highly recommend, you will be pleased!

5stars  Customer since 2011

Everyone at Hamilton PT is great! Carol Brachna is my PT. She is amazing. I can recommend anyone of the PTs there. They are second to none.

5stars  Customer since 2014

Excellent

5stars  Customer since 2014

Personalized, professional, effective and caring service. Insurance hassles taken care of by therapy center. Unconditional recommendation.

5stars  Customer since 2014

I am very pleased with the excellent service which I have received. The entire staff is very friendly and helpful. This is particularly my therapist Amy with whom I spend the most time.

The facilities are very pleasant and comfortable.

If one is in need of physical therapy this is the place to go.

5stars  Customer since 2002

Always THE BEST treatment – and most often a good laugh for the soul so both body and soul leave feeling great!!!

5stars  Customer since 2014

I have seen many physical therapists in my 28 years as a police officer, but none as good as those at Hamilton PT. They are experienced and knowledgable, but what sets them apart is the level of customer service and that extra effort toward their patients’ healing. Thank you, Amy and the rest of the Hamilton PT staff!

5stars  Customer since 2014

My PT, Carole, was friendly, personable, and efficient. She was genuinely interested in helping me. I was impressed with her knowledge and suggestions! She have me exercises to do and provided the instructions and materials to do them. Carole saw that I practiced those exercises so that I would be prepared to do them at home! I had a very pleasant and productive PT session. At Hamilton with Carole! I am looking forward toy next session tomorrow!

5stars  Verified customer

Great atmosphere, very caring people.

5stars  Customer since 2014

Great people to work with